Work
QuaverEd
- IT Specialist (R&D)
2019 - Present
Provide Customer/IT Support to QuaverEd Teachers & Students
Research & Develop Security, Data management, and Automation systems
Built & managed Weekly Internal Live Stream Meeting
Manage Network, Firewall, and Security Systems
Track Bug report progress across multiple departments
Moody Bible Institute - Technical Support Specialist
2016-19
Provide Customer/IT Support to Moody Radio Online listeners
Manage Wiki and documentation
Provide training for new ITS WebTech student workers
Build analytic dashboards to track KPIs and outages
Create monthly reports based on KPIs
QA Moody Radio Alexa skill
Automate ticketing system sorting and priority
Implement Google Voice routing and voicemail to work with company phones
Setup and maintain Live video streams including FaceBook Live
Live Labs
- Intern
Summer 2017
Videography & Photography Intern for Live Lab Suite in the Chicago area
Learn to use professional video and photo cameras
Learn to light products and people
Learn on set schedules and procedures
Take behind the scenes photography for reference
Improve skills in Adobe Premiere, Photoshop, and Lightroom
Menards, INC
- Computer Hardware Support Specialist
2014-15
Travel 30% to stores to provide technical assistance and preventative maintenance
Repair computers, tablets, time clock readers, credit card readers, keyboards, battery backups, printers, and other equipment as needed
Provide onsite support for Networking Operations
Provide phone, email, and ticketing support for Stores
Personally manage IT needs of 15 stores
Perform on call support as needed
Menards, INC
- Team Member
2013-14
Stock freight in Building Materials department
Provide customer support as needed
Special order building materials as needed
Operate and maintain forklifts
Network Management & Support
System Administrator
Application Recovery
Expanding Network Coverage
User Training
Network & Systems Administrator
- Wea Ridge Baptist Church
2010-2014
I served as a contemporary worship leader for Wea Ridge Baptist church. Picking out sounds, arranging practice times, working with musicians, and training the next leaders. This included leading vocally, playing multiple instruments as needed (bass, acoustic guitar, electric guitar, Cajon, and piano).
Contemporary Worship Leader
- Wea Ridge Baptist Church
2012-2014
Goodrich Quality Theaters
- Staff Member
2011-2012
Managing a cash register
Maintaining good customer service
General cleaning
Bathroom maintenance
Theater inspections
Certifications
CompTIA
Project +
Security + (Expired)
Network + (Expired)
A + (Expired)
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CIW
Web Foundations Associate
Creative Experience
Live Audio
Wea Ridge Baptist Church, Lafayette, IN (2009-2014)
Calvary Baptist Church, Eau Claire, WI (2014-2015)
Immanuel Anglican Church, Chicago, IL (2017-2018)
Video and Photo
Live Video
- Calvary Baptist Church, Eau Claire, WI (2014-2015)
- Moody Bible Institute (2016-2019)
— Undergrad Chapel (2016-2018)
— Founder’s Week, Pastor’s Conference, Missions Conference, & other conferences (2016-2019)
- QuaverEd, Nashville, TN (2019-present)
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Commercial Video & Photography
- Suite Partners Internship (Summer 2017, bts photography, production assistant)
- Evansville Thunderbolts (Fall 2017, photography)
- Moody Bible Institute
— Moody Radio Share (Fall 2017 videographer, Spring 2018 director/producer, Spring 2019 videographer)
— Launch a Leader (Spring 2018, director/producer)
— Moody Distance Learning - What to Make of Babylon (Fall 2018, director)
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Film
Dinner Fight (2019) - Director, Editor, Sound Design
The Photographer (2021) - Director, Editor
The Package (2022) - Sound Mixer